Privacy Policy
This document sets
forth the 1clickPcFIX Online Privacy Policy (the “Privacy Policy”)
for this Web site. If you have objections to the Privacy Policy, you
should not access or use this site.
1ClickPcFIX respects
your privacy
1ClickPcFIX values the
trust you place in us by using our products and by doing business
with us. If you have any concerns about our privacy policy or the
manner in which we protect your privacy, please contact us
immediately.
We only collect
personal information from you when necessary. For example, we
collect billing and personal information necessary to sell you
software from our Site. To provide effective technical support in an
efficient manner, we ask for contact information allowing us to
research the problem and respond. Information that you provide to us
in the course of resolving technical issues is never shared with
anyone outside of 1ClickPcFIX and is only used internally to improve
our products and refine our future product plans. We give you the
opportunity to sign up to receive specific e-mail notifications for
which you must provide your e-mail address and reply to an opt-in
confirmation request. The e-mail addresses and corresponding
announcements you asked to receive are never shared with anyone
outside of 1ClickPcFIX
Entities collecting
personal information
Personal information on
this Site is collected by 1ClickPcFIX
Collection of
personal information
As a visitor to this
Site, you can engage in many activities without providing any
personal information. In connection with other activities, such as
subscribing to periodic mailings offered on the Site or registering
software, 1ClickPcFIX may ask you to provide certain information
about yourself by filling out and submitting an online form. It is
completely optional for you to engage in these activities. If you
select to engage in these activities, however, 1ClickPcFIX may ask
that you provide us personal information, such as your first and
last name, mailing address (including ZIP code), e-mail address,
employer, job title and department, telephone and facsimile numbers,
and other personal information. When ordering products or services
on the Site, you may be asked to provide a credit card number.
Depending upon the activity, some of the information that we ask you
to provide is identified as mandatory and some as voluntary. If you
do not provide the mandatory data with respect to a particular
activity, you will not be able to engage in that activity.
When you use the Site, 1ClickPcFIX may also collect certain
technical and routing information about your computer to facilitate
your use of the Site and its services. For example, we may log
environmental variables, such as browser type, operating system, CPU
speed, and the Internet Protocol (“IP”) address of your computer. We
use these environmental variables to facilitate and track your use
of the Site and its services. 1ClickPcFIX also uses such
environmental variables to measure traffic patterns on the Site and
to refine the Site to provide the best possible user experience.
Without expressly informing you in each particular circumstance, we
do not match such information with any of your personal information.
When you submit
personal information to 1ClickPcFIX through this Site, you
understand and agree that this information may be transferred across
national boundaries and may be stored and processed in any of the
countries in which 1ClickPcFIX and its affiliates and subsidiaries
maintain offices, including, without limitation, the United States.
You also acknowledge that in certain countries or with respect to
certain activities, the collection, transferring, storage, and
processing of your information may be undertaken by trusted vendors
(e.g. credit card merchant services) of 1ClickPcFIX. Such vendors
are bound by contract not to use your personal information for their
own purposes or provide it to any third parties. One instance where
this could occur is in conjunction with development and support for
localized and internationalized versions of our Site.
1ClickPcFIX has
established relationships with various service providers whose
services are available to you from this Site or from Web sites that
are linked to this Site. Typically, these providers offer services
that 1ClickPcFIX customers might find useful, such as those that can
be used in conjunction with 1ClickPcFIX services and products. In
order to use those services, you may be required to provide personal
information to the providers. Unless expressly provided to the
contrary, personal information that you provide while you are
visiting a provider’s Web site will be subject to the privacy policy
posted on such site, and personal information that you provide while
on this Site in conjunction with a provider’s service will be
subject to this Privacy Policy.
You should be aware
that our agreements with these service providers often provide that
they will share with 1ClickPcFIX personal information collected from
you. In such instances, 1ClickPcFIX may use this information in a
manner consistent with this Privacy Policy. In the situation where
sites have a 1ClickPcFIX “look and feel,” and you reasonably believe
you are on a 1ClickPcFIX site, the site is collecting information in
a solely intermediary capacity and does not use personal information
for secondary purposes.
How your personal
information is used
1ClickPcFIX collects
your registration information in order to record and support your
use of the software you have registered. If you register a product,
for example, the information is used to register your rights, if
any, to technical support or other benefits that may be made
available to registered users. As another example, if you enter a
contest, information is collected to qualify the entry and contact
you regarding the contest or prize awards. Your personal information
is also used to keep you informed about product upgrades, special
offers, and other products and services of 1ClickPcFIX and selected
third parties if you have so opted to receive such communications.
1ClickPcFIX may collect information about the use of the Site, such
as the types of services used and how many users we receive daily.
This information is collected in aggregate form, without identifying
any user individually. 1ClickPcFIX may use this aggregate,
non-identifying statistical data for statistical analysis,
marketing, or similar promotional purposes.
Your choices with
respect to personal information
1ClickPcFIX recognizes
and appreciates the importance of responsible use of information
collected on this Site. Without your consent, 1ClickPcFIX will not
communicate any information to you regarding products, services, and
special offers available from 1ClickPcFIX, although we may find it
necessary to communicate with you regarding your use of 1ClickPcFIX
products that you have registered. 1ClickPcFIX will not provide your
name to other companies or organizations without your consent.
1ClickPcFIX may provide
your personal information if necessary, in 1ClickPcFIX good faith
judgment, to comply with laws or regulations of a governmental or
regulatory body or in response to a valid subpoena, warrant, or
order or to protect the rights of 1ClickPcFIX or others.
Protection of your
personal information
The personal
information that you provide in connection with registering yourself
as 1ClickPcFIX Affiliate is classified as Registration Information.
Registration Information is protected in several ways. Access by you
to your Registration Information is available through a password and
unique e-mail address selected by you. This password is encrypted.
We recommend that you do not divulge your password to anyone. In
addition, your Registration Information resides on a secure server
that only selected 1ClickPcFIX personnel and contractors have access
to via password. 1ClickPcFIX encrypts your personal information and
thereby strives to prevent unauthorized parties from viewing such
information when it is transmitted to 1ClickPcFIX
Personal information
that you provide that does not constitute Registration Information
also resides on a secure server and is only accessible to selected
1ClickPcFIX personnel and contractors via password. Since this
information is not accessible by you, you will not be asked to
select a password in order to view or modify such information.
Please note that any information you post to a public bulletin board
or chat room is available to all persons accessing that location.
Although we may provide links to user groups and chat rooms that
discuss 1ClickPcFIX products as a convenience to our customers, we
do not control the content or privacy policies of those forums. Your
e-mail address will not automatically be posted on the forums unless
you permit that. Your e-mail address would then be available to all
persons accessing the forums. In addition, you should be aware that
the Forums offers a service in which subscribers are e-mailed a copy
of all messages posted to the forums on a particular topic.
Consequently, if you post a message to the forums, your e-mail
address will be sent to those subscribers that have indicated an
interest in the topic of your message.
Use of cookies
1ClickPcFIX does not
attempt to track your identity or personal information using cookies
or any other mechanism. This information tracks the number of
downloads or purchases made by visitors who reach 1ClickPcFIX or its
subsidiaries from our affiliates’ web sites. However, no personal
information is ever provided to any affiliate and the tracking
information is only reported in aggregate terms.
In addition, 1ClickPcFIX uses cookies to better understand how
visitors use our web site so that we can improve usability and
effectiveness.
Updating your personal information and privacy preferences
You have the right to
access and correct your personal information and privacy preferences
at any time. You may access and correct your personal information
and privacy preferences (such as whether you wish to receive
promotional communications from 1ClickPcFIX or third parties) to us
at privacy (@) 1clickpcfix:
Please include your
name, address, and/or e-mail address when you contact us. No
specific form is required to notify 1ClickPcFIX of changes to your
address or privacy preferences.
In your correspondence,
please indicate with as much detail as possible the location on this
Site where you provided your personal information.
Privacy-related
inquiries and complaints
1ClickPcFIX takes its
users’ privacy concerns seriously. If you believe that 1ClickPcFIX
has not complied with this Online Privacy Policy with respect to
your personal information or you have other related inquiries or
concerns, you may write to the 1ClickPcFIX Privacy Officer at the
address indicated above.
In your letter, please describe in as much detail as possible the
nature of your inquiry or the ways in which you believe that the
1ClickPcFIX Online Privacy Policy has not been complied with. We
will investigate your inquiry or complaint promptly.
Please note that if you
provide 1ClickPcFIX with inconsistent privacy preferences (for
example, by indicating on one occasion that third parties may
contact you with marketing offers and indicating on another occasion
that they may not), 1ClickPcFIX cannot guarantee that your most
recent privacy preference will be honored.
Also, please note that 1ClickPcFIX is not responsible for the
content or privacy practices of non- 1ClickPcFIX Web sites to which
this Site or any other 1ClickPcFIX Web site may link. You should
review the privacy policy of such sites before using the sites.
Changes in Privacy
Policy
All “personal
information” (“personal information” is defined as any information
that identifies or can be used to identify, contact, or locate the
person to whom such information pertains) that we collect and
maintain will be subject to the version of the Privacy Policy in
effect at the time of such collection. 1ClickPcFIX reserves the
right to change the Privacy Policy from time to time at its sole
discretion, and will provide notice of material changes on the home
page of the Site. If as the result of such changes, you want to
alter the ways in which 1ClickPcFIX is allowed to use your personal
information, you can do so by following the procedure described
below in the section titled “Updating your personal information and
privacy preferences.” You will be deemed to have been made aware of,
and will be subject to, the changes to the Privacy Policy by your
continued use of the Site after such notice has been posted for
thirty (30) days with the following exception: If at the time you
provide personal information to 1ClickPcFIX you are given the
opportunity (as you currently are) to limit how such information
will be used to communicate with you, either by 1ClickPcFIX or by
third parties, 1ClickPcFIX will not change your preference in this
regard without your express consent. However, if 1ClickPcFIX sells
assets (or the assets of a division or subsidiary) to another
entity, or 1ClickPcFIX (or a division or subsidiary) is acquired by,
or merged with, another entity, 1ClickPcFIX may provide to such
entity customer information that is related to that part of our
business that was sold to or merged with the other entity without
your consent.